Use of the Website
You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of others
Terms and Conditions
By accessing and using this website, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.
Product Descriptions
We strive to ensure that product descriptions are accurate. However, we do not warrant that the descriptions are error-free.
Orders and Purchases
Prices are subject to change without notice
and are inclusive of VAT.
Prices are not including shipping cost.
Order Processing:
- Orders are processed within 3-5 business days.
- Orders are delivered after processing in 3 business days.
- Unreceived orders will be sent back to the store and delivery fees will be paid.
Shipping & Return Policy
3-4 business days all over greater Cairo. No express shipping.
For returns or order.
Returns are subject to shipping fees.
Refund Policy
Eligibility Refunds for unworn, unwashed uniforms in original packaging with tags.
- Time Frame Request within 14 days of delivery; custom/monogrammed items non-refundable.
- Process Email info@khyouteg.com with order # and reason; return label provided.
- Return Shipping Customer pays return shipping unless item defective or wrong.
- Refund Amount Full purchase price (less original shipping) credited to original payment method.
- Processing Time Refunds issued within 7 business days of receiving returned item.
- Defective Items Free return + full refund or replacement if flawed upon arrival.
- At pre order stage,Non-Refundable Sale items, gift cards, altered uniforms.
- Changes Policy updates posted here; continued use means acceptance.
- Contact Questions? Email info@khyouteg.com
Privacy Policy
This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our online store.
Information We Collect:
- Personal Information: Name, address, contact information, and purchase history.
- Usage Data: IP addresses, browser types, and pages visited.
How We Use Your Information:
- To process and deliver your orders.
- To improve our services and customer experience.
- To send promotional materials (with your consent).
Data Security: We implement security measures to protect your personal information from unauthorized access, disclosure, or alteration.
Third-Party Disclosure: We do not sell, trade, or transfer your information to outside parties, except for trusted partners who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
Your Consent: By using our site, you consent to our Privacy Policy.
Governing Law
These terms are governed by the laws of Egypt.